Terms and Conditions
Rates
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Special internet rates are only valid if you book through Pulojava Resort.
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Rates are in Indonesian Rupiah.
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Room rates are inclusive of taxes and service charge, unless otherwise specified.
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The prices indicated are per room, for the number of people and the date(s) selected previously, unless otherwise specified.
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Additional services (additional person, and Ferry transfer, etc) are optional, unless specifically selected as part of the booking.
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Room Rates are inclusive of Breakfast, Lunch & Dinner for 2 persons unless otherwise specified.
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Special group rates are available, please contact pulojavaindonesia@gmail.com.
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Please note that group rate are indicated for a reservation of minimum of 5 rooms per period.
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Rates may change without prior notice.
Additional charges
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Extra bed will be charged for the 3rd person. The fee is Rp 500.000. Including 3 meals.
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Please note that maximum of extra bed is one in each room.
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Boat pick up/drop : IDR 300.000 / way.
Check-in & Check-out
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Check-in time is 2pm.
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Check-out is at 12pm.
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Early check-in depends on availability and cannot be guaranteed. However, to be sure of having the room ready upon arrival, you can reserve the room in advance.
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Late check-out also depends on availability and cannot be guaranteed. The cost of late check-out up to 17:00 hrs is 50% from the room rate and Check-out after 18:00 hrs is considered as one night stay.
Children Policy
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Children age is from 7 – 11 years old.
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Maximum number of children sharing room with parents is one, unless otherwise specified.
Cancellation & No-Show Policy
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All "no-shows" and reservations cancelled will be charged 100% of total reservation.
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For Peak Season (Eid Fitri, Christmas, New Year, Chinese New Year, Long Weekend and School Holiday), All ”No-Show” and reservation cancelled will be charged for the total night reservation.
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Early departure or shortened stay will be charged for the full length of stay as originally booked.
Term of payment
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Reservations can only be accepted with full prepayment.
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Please note that any Bank transfer fee occur will be covered by sender.
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Personal other expense payment upon arrival – check in.